We're Here for You
Sundarah Swim is a small female-run business that is passionate about sustainable swimwear. We believe that luxury should be sustainable, and we are proud to offer our customers a product that they can feel good about wearing.
Our bikinis are made to order using recycled materials and ethical production practices. We are committed to providing our customers with the perfect fit for them and the planet.
We understand that you may have questions about our products or services. Please don't hesitate to contact us on the form below. We are always happy to help.
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Shipping Policy
Sundarah uses Royal Mail’s 1st Class Recorded service for most orders under 2kg. This is our standard service and is the default delivery option in the shopping cart. Royal Mail delivers 94% of our orders the next day but occasionally it may take 2-5 days, and in rare cases up to 15 working days. Our standard delivery days include Saturdays, but not Sundays. Average delivery price is less than £5 regardless of how many items.If we dispatch after 6 pm, parcels are usually picked up the morning after. At this point, unfortunately, no delivery address change can be made. In the case of express delivery, the next working day counts as the first day of delivery.
If your item is over 2kg, bulky, or large (over 60x40cm), we use FedEx UK couriers. They deliver the next business day and are a part of our standard service. We can offer a Saturday delivery service for an extra fee.
If you require guaranteed faster shipping time please use our guaranteed next day delivery option. Next day delivery service ensures your item arrives the following business day. If your package is over 2kg or especially bulky we use FedEx couriers, for all other packages we use the Royal Mail’s Special Delivery next business day service. The guaranteed delivery choice is available in the shopping basket and incurs an additional charge. We also offer guaranteed Saturday deliveries (excluding business addresses), through Royal Mail and FedEx, for a further fee.
UK non-mainland delivery is available for Royal Mail Recorded and Special Delivery, except in the case of large or bulky items that need a service other than Royal Mail standard recorded. If large or bulky pack to non-UK mainland destination, there may be a remote or over water surcharge in the shopping basket.
As a small business that uses a sustainable 'made to order' business model; we are unable to offer refunds unless the item is faulty and or has a manufacturing issue. This is due to the costs needed to make each item in our labour process. We do not allow refunds for incorrect sizing or if you no longer want the item. We want to assure you that no customer has ever had an issue with the sizing or quality of our items.